Frequently Asked Questions
Do you visit us to discuss our requirements ?
How long does it take to install a Brit Ponds Eco System Pond ?
How long does it take to install a Brit Ponds Eco System Pond ?
We offer a Customer Site Consultation for a fee of £290 incl.VAT (applicable within a 25 mile radius, consultation fee POA if further afield) at a time to suit you. If you continue to book a water feature installation with us, the Consultation fee is redeemable against the final balance of your project cost. We prefer to speak with you
We offer a Customer Site Consultation for a fee of £290 incl.VAT (applicable within a 25 mile radius, consultation fee POA if further afield) at a time to suit you. If you continue to book a water feature installation with us, the Consultation fee is redeemable against the final balance of your project cost. We prefer to speak with you by phone and see your emailed photos of your garden or existing pond/water feature in the first instance, as we find that many customer queries can be answered quickly this way. If required, you can proceed on to book a personal Customer Site Consultation with you at your home at a time to suit to discuss your project in more detail.
How long does it take to install a Brit Ponds Eco System Pond ?
How long does it take to install a Brit Ponds Eco System Pond ?
How long does it take to install a Brit Ponds Eco System Pond ?
The average time to install a Small Ecosystem Aquascape Pond is usually within the week (up to 5 days) subject to the size and complexity of the project. Medium and Large Ecosystem Pond Packages can take between 1-2 weeks depending on the size and complexity of your project. See our Ecosystem Pond Packages for more information on timefr
The average time to install a Small Ecosystem Aquascape Pond is usually within the week (up to 5 days) subject to the size and complexity of the project. Medium and Large Ecosystem Pond Packages can take between 1-2 weeks depending on the size and complexity of your project. See our Ecosystem Pond Packages for more information on timeframes. Fountains take around 2-3 days. We will advise and guide you through your new water feature installation.
Are Ecosystem Ponds expensive ?
How long does it take to install a Brit Ponds Eco System Pond ?
Who will work on my Brit Ponds water feature ?
There are a wide variety of options for your ecosystem garden water feature at different prices. This year we have launched our Brit Ponds "Bubbling Rocks" water feature at £2,390 incl. VAT for a bespoke hand crafted spillway rock fountain which is proving to be popular. Options go up to our Large Ecosystem Pond Package starting from £2
There are a wide variety of options for your ecosystem garden water feature at different prices. This year we have launched our Brit Ponds "Bubbling Rocks" water feature at £2,390 incl. VAT for a bespoke hand crafted spillway rock fountain which is proving to be popular. Options go up to our Large Ecosystem Pond Package starting from £27,780 including VAT for a bespoke pond sized 7.8m x 6.3m (25ft x 20ft), with a variety of optional extras and costings inbetween.
Each Brit Ponds project is personal to you, and is priced accordingly. They are one of a kind custom creations. We encourage you to contact us to discuss your ideas and agree a budget for your pond project.
For the ultimate landscape water feature experience we offer a breathtaking ecosystem Recreational Swim pond starting at £45,000 including VAT for a 9.5m x 6.5m (31ft x 20ft) natural pond for swimming. See our Water Feature Products and Shop pages for more information on prices.
Who will work on my Brit Ponds water feature ?
Where do I find out more about Brit Ponds services?
Who will work on my Brit Ponds water feature ?
Trained and experienced Brit Ponds team members are the only people to work on your project. All have experience of building different kinds of ecosystem water features for customers. Our team are trained by leading US Ecosystem Pond brand Aquascape Inc to British Certified Aquascape Contractor standard (BCAC) and are experienced in thi
Trained and experienced Brit Ponds team members are the only people to work on your project. All have experience of building different kinds of ecosystem water features for customers. Our team are trained by leading US Ecosystem Pond brand Aquascape Inc to British Certified Aquascape Contractor standard (BCAC) and are experienced in this field. CACs are some of the most qualified and informed pond contractors in the UK Pond & Water Gardening Industry. As Master British Certified Aquascape Contractors you can be reassured that we are required to undergo continuing professional training to maintain our CAC Certification and professional standards. We regularly attend Any Pond’s ‘Pond College’ in Northampton to undergo hands on training and updates with our peers. We attend inspirational workshops & field trips to be inspired by Mother Nature and bring this creative impetus to our customer’s water features. We collaborate on larger water features with our fellow CAC colleagues so that our customers get seamless project management from teams who are all trained to the same high BCAC standards. We also regularly collaborate with award winning Garden Designers. For more information on BCACs see YouTube video "Why Hire a CAC ?"
Do you do Recreational (Natural Swim) Ponds?
Where do I find out more about Brit Ponds services?
Where do I find out more about Brit Ponds services?
Yes we do, and they can be some of the most exciting and beautiful natural water feature projects. A Recreational swim pond will be low maintenance compared to a traditional built swimming pool, using no harmful chemicals to you or the environment and will sit naturally within your landscape 365 days of the year. It will be a water feat
Yes we do, and they can be some of the most exciting and beautiful natural water feature projects. A Recreational swim pond will be low maintenance compared to a traditional built swimming pool, using no harmful chemicals to you or the environment and will sit naturally within your landscape 365 days of the year. It will be a water feature to enjoy for all of the family year round, whether sitting alongside the swim pond with a drink in the evening sun, or going for a morning dip.
Recreational Swim Ponds start at £45,000 including VAT for a 9.5 x 6.5m (31ft x 20ft) natural pond for swimming. Enquire with us for more information.
Where do I find out more about Brit Ponds services?
Where do I find out more about Brit Ponds services?
Where do I find out more about Brit Ponds services?
We post regularly about our customer projects on Instagram found at brit_ponds. Our Facebook page gives details of our projects & offers. Our website Blog gives latest advice on all things pond related. If you book an eco-system pond installation or pondless waterfall installation with us you are welcome to visit our Headquarters by ap
We post regularly about our customer projects on Instagram found at brit_ponds. Our Facebook page gives details of our projects & offers. Our website Blog gives latest advice on all things pond related. If you book an eco-system pond installation or pondless waterfall installation with us you are welcome to visit our Headquarters by appointment only in Berkhamsted, Hertfordshire where we showcase examples of water features to our customers at private viewings. We have a large ecosystem pond water feature displayed at Hemel Hempstead Garden Centre, Great Gaddesden, Hertfordshire HP1 3BY, alongside their Marquee Cafe to enjoy the sound of running water with your coffee. And of course, you can always contact us by email for more information at hello@britponds.com or initially speak with Daniel about your enquiry on 07905 659330.
What about payment?
Guarantees, Pond Maintenance & Pond cleans ?
Guarantees, Pond Maintenance & Pond cleans ?
Having a Certified Master BCAC pond professional install your water feature will give you peace of mind that it will operate properly and be subject to limited ongoing maintenance on your part. We recommend investing in one of our BCAC professional pond packages to suit your garden requirements and your budget. This gives the benefit o
Having a Certified Master BCAC pond professional install your water feature will give you peace of mind that it will operate properly and be subject to limited ongoing maintenance on your part. We recommend investing in one of our BCAC professional pond packages to suit your garden requirements and your budget. This gives the benefit of a Guaranteed water feature on completion for one year on payment in full.
We accept payments as follows; through our online shop payments facility,
by online banking payment transactions through your bank quoting our Invoice number, or by credit card & debit card payments in person or over the phone.
We are VAT Registered.
Sorry we no longer accept bank or building society cheques or cash
Guarantees, Pond Maintenance & Pond cleans ?
Guarantees, Pond Maintenance & Pond cleans ?
Guarantees, Pond Maintenance & Pond cleans ?
All Aquascape Inc product used in our designs is of high quality and comes with a 12 month product Guarantee.
Brit Ponds offers a no quibble 12 month Guarantee on installation of your water feature from completion of the project and upon payment in full.
If you opt to take out yearly Maintenance Packages with us following installation
All Aquascape Inc product used in our designs is of high quality and comes with a 12 month product Guarantee.
Brit Ponds offers a no quibble 12 month Guarantee on installation of your water feature from completion of the project and upon payment in full.
If you opt to take out yearly Maintenance Packages with us following installation of your Brit Ponds ecosystem pond, the 12 month Guarantee will extend for the life of the water feature, provided the Maintenance Package with us is rolled over annually. See our online shop for details of our Spring Maintenance and Winter Maintenance packages.
We also offer pond clean outs & services for Customers with existing ponds not created by ourselves. Ask us for more information if you need help with an existing pond.
Delivery & installation ?
Guarantees, Pond Maintenance & Pond cleans ?
Delivery & installation ?
All of our products & pond packages are supplied and installed at your home for the price shown within a 25 mile radius of our headquarters in Berkhamsted, Hertfordshire.
Prices may vary for installations beyond this area. We advise enquiring with us about POA for delivery addresses further afield.
All Ecosystem pond and pondless wate
All of our products & pond packages are supplied and installed at your home for the price shown within a 25 mile radius of our headquarters in Berkhamsted, Hertfordshire.
Prices may vary for installations beyond this area. We advise enquiring with us about POA for delivery addresses further afield.
All Ecosystem pond and pondless waterfalls are priced according to your project requirements. Bespoke carpentry comes supplied and installed as per your POA and personal quote.
Are you insured ?
Are you insured ?
Delivery & installation ?
We have public liability insurance for our projects.
Our Partners, Professional Memberships & Awards
New Launch - ”Bubbling Water Rocks”
New for Summer 2022 our Brit Ponds “Bubbling Water Rocks” fountain is a brilliant way to add a unique running water feature to your garden at an attractive price point. Water is pumped through the middle of the rocks themselves, creating a natural waterfall and that magical sound of running water. Hand created by us, each rock is unique to you and made to order. Now seen at Hemel Hempstead Garden Centre at our new pond installation by the cafe marquee. See our Online Store for more details.